If you don’t like your product for any reason, it can be returned with free shipping for a full refund.
If you wish to make a return, you must request a RAF (Return Authorization Form) via email from us within 14 days of receiving your order. Returned items must be received by us within 14 days of issuing the Return Authorization Number.
Returned items must not be used and must have all tags attached. Shipping and handling charges are non-refundable.
Returns are processed in the original payment form within 5 days of receiving the item, you will be notified by email when your return has been processed.
Final Sale items may not be returned.
Lloyd&Wolf does not accept responsibility for any items returned that are lost or damaged in shipping. Please ensure that your return is in its original packaging to avoid damage in transit.
If your return is from the U.S. or an International destination, please designate item as “RETURN TO MANUFACTURER. MADE IN CANADA, NO RE-SALE VALUE”, to avoid additional duty charges.
Please do not insure the package for more than $100 when declaring the value.
Please send returns to:
Box#847-1489 Marine Drive,
West Vancouver BC V7T-1B8